NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Soft Skill for Managers

Internal Assignment Applicable for December 2020 Examination

1. Is First impression the last impression?
In the light of the above statement, share your personal experience. (10 Marks)

2. In life we all come across challenging times. Narrate an incident from your life and how you motivated yourself to overcome it.

3. Case Study

John graduated from high school, got admission in a management college in a nearby
city, and moved in as house mate with Tony and Robert. After a month Tony and
Robert nearly decided to ask John to move out because he had failed to do his share of
house hold work. John not only make excuses for not doing his share of work but also
leaves the task half way. One day when Tony and Robert were out for work, John
invited his friends over for a house party, and later went along with his friends for a
movie. When Tony and Robert returned, they saw the entire house was in a mess. So,
they decided to finally take action. They first organized and cleaned the entire house.
Then they went into Johns room and did a thorough tidying up. They finally left a note
on his bed: “this sets the standard. If you wish to continue living with us, please change
your attitude and keep our home as neat and clean as you saw it now.”

a. What are the set of etiquette that John needs to follow when he is staying as a
housemate with his friends? (5 Marks)

b. Assume that you have to deal with John. What would you tell John to resolve the
situation? (5 Marks)