Hospitality Management

Assignment - A 

Discuss the positive and negative impacts that tourism can have on a country in consideration of tourism pollution and ecotourism.    

2. Why is service so critical in the hospitality and tourism industry?    

3. What are the primary differences between commercial and noncommercial foodservices?    

4. Explain the importance of accident and loss prevention. What security measures are taken in order to protect guests and their property?    

5. Why is international travel becoming so important to the hospitality industry? What major challenges do hotel managers face in this area?    

6. Describe the evolution of American Culinary Arts.    

7. Explain the attraction of gaming entertainment to the destination of a tourist.    

8. Give examples of the management functions as they apply to the hospitality industry.    

Assignment - B 

There is no case study. Kindly answer the following questions in appropriate words

1.    What are the different approaches to the planning of tourism and hospitality development? 

2.    What do you understand by the term hospitality? Explain it at personal front. 

 3.    Discuss in brief any two domestic tourism agencies and their role in Promoting tourism and hospitality in India 

Assignment - C 

Question No.  1    Marks - 10
If you are staying in a five star hotel, you are an    
 
Options    
Extra high budgeted tourist    
Guest of the hotel    
Middle budgeted tourist    
Guest of the company that has invited you    

Question No.  2    Marks - 10
A Dharamshala is suitable for    
 
Options    
Those businessman who can stay in graded hotels    
Low income families    
Only rich merchants    
All the above    

Question No.  3    Marks - 10
What is the main feature of a timeshare establishment    
 
Options    
It is a private property    
Its rooms / resources are shared by guests / tourists according to specified time schedules    
It is a facility of one star grade    
None of these    

Question No.  4    Marks - 10
In a single bedroom, the number of glasses given to the guests is    
 
Options    
1    
2    
4    
 None of these    

Question No.  5    Marks - 10
Where is hotel Ashok located in New Delhi    
 
Options    
Jor Bagh    
Chanakya puri    
Sunder Nagar    
New Friends Colony    

Question No.  6    Marks - 10
The guest enters into a large hotel from its    
 
Options    
Lobby    
Front Office    
Reception    
Restaurant    

Question No.  7    Marks - 10
Cocktails are mixed only by expect cocktail makers or experienced bar tenders. Infact, they are proud of their skills. Why is that so?    
 
Options    
Cocktails are difficult to make    
It is important to mix different liquors and fruit juices in a correct proportion , the guest should not digest on add cocktail and become sick    
They are at the forefront of the sales departments in the bar and so, they feel proud of their cocktail making skills.    
They know how to make ready mixtures in style and hence are proud of their skills    
Question No.  8    Marks - 10
Which one of the following is not available in the in-flight menu.    
 
Options    
Beer    
Red wine    
White wine    
Cigarettes    

Question No.  9    Marks - 10
What is a motel    
 
Options    
A small hotel    
A small hotel on the highway where motorists check in    
A large hotel with packing facilities    
A hotel with a restau    

Question No.  10    Marks - 10
Which one of the following is a heritage hotel    
 
Options    
Maurya Sheraton, Delhi    
Juhu Centaur, Mumbai    
Rambagh Palace, Jaipur    
Leela Kem peinsky , Mumbai    

Question No.  11    Marks - 10
One would find boatels in    
 
Options    
Manali    
Srinagar    
Loktak    
Ooty    

Question No.  12    Marks - 10
Which one of the following Organizations is operating youth hostels around the world    
 
Options    
CARE    
UNESCO    
YMCA    
UNHCR

Question No.  13    Marks - 10
Which restaurant chain was involved in a controversy related to beef follow    
 
Options    
Mc Donalds    
Nirulas    
Kentucky Fried Chicken    
Wimpey’s    

Question No.  14    Marks - 10
Why are electric kettles provided in four star and five star hotels    
 
Options    
So that guests could drink hot water    
So that they could make tea or coffee on their own    
So that they could use this water for washing purposes    
None of these    

Question No.  15    Marks - 10
A Duplex room is a room with    
 
Options    
Air conditioner    
Two storey’s connected by stairs    
Room service facility    
An extra bed    

Question No.  16    Marks - 10
A property which provides full ownership of units is called a    
 
Options    
Time Share    
Condominiums    
Bed and Breakfast    
None of these    

Question No.  17    Marks - 10
What is a mock tail    
 
Options    
It is liquor mixed with fruit juices    
It is a combination of fruit juices tastefully garnished but sans alcohol    
It is a type of draught beer    
It is plain lemon juice

Question No.  18    Marks - 10
If a golf course, house riding track and casino have been provided within the premises of a hotel then it is a    
 
Options    
Heritage Hotel    
Resort Hotel    
Motel    
Ski Resort Hotel

Question No.  19    Marks - 10
Identify the hierarchical sequence    
 
Options    
Chef d’ cuisine , Souse chef, Chef d’ party    
Chef d’ party, Chef d’ cuisine , Souse chef    
Souse chef, Chef d’ party, Chef d’ cuisine    
Chef d’ party, Souse chef, Chef d’ cuisine    

Question No.  20    Marks - 10
A hotel smaller in size with modest boarding and lodging facilities is known    
 
Options    
Downtown Hotel    
Resort Hotel    
Air port Hotel    
Inns

Question No.  21    Marks - 10
Founder of Hotel Taj Mumbai was    
 
Options    
Jamshedji Tata    
Ghanshyam Das Birla    
Nusli Wadia    
Dhiru Bhai Ambani

Question No.  22    Marks - 10
Name of the founder of Obroi Group of Hotel Chain    
 
Options    
Mahavir Singh Obroi    
Mahipal Singh Obroi    
Mohan Singh Obroi    
Mahipat Singh Broil    

Question No.  23    Marks - 10
Hotel Asoka, which became flagship hotel of ITDC came into being in the year    
 
Options    
1956    
1965    
1968    
1970

Question No.  24    Marks - 10
Modified American plan includes    
 
Options    
Two meals of the day + Room rent    
One meal of the day = Room rent    
Breakfast + Room rent    
None of the above    

Question No.  25    Marks - 10
American plan refuse to    
 
Options    
3 daily meals included with room rates    
3 meals a day    
Only Breakfast    
Only Dinner    

Question No.  26    Marks - 10
Cabana means    
 
Options    
Studio room    
Twin rooms    
Triple room    
Room attached to the swimming pool ride for changing or resting    

Question No.  27    Marks - 10
Which state has the maximum number of heritage hotels in India    
 
Options    
Rajasthan    
Uttar Pradesh    
Maharashtra    
Karnataka    

Question No.  28    Marks - 10
The DND cards in a maids trolley belong to    
 
Options    
Bathroom supplies    
Guest room supplies    
Linen supplies    
Room service supplies    

Question No.  29    Marks - 10
Name the underlines cloth used on a restaurant table
     
Options    
Slip cloth    
Demask    
Serviette    
Baize cloth    

Question No.  30    Marks - 10
APR is the term used in hotel industry for identifying    
 
Options    
Average Revenue Rate    
Average Rack Rate    
Average Room Revenue    
Actual Room Rate    

Question No.  31    Marks - 10
Identify an international franchise hotel chain    
 
Options    
Taj Group    
ITC Welcome Group    
Marriots    
Lemon Tree    

Question No.  32    Marks - 10
“Table d’ hot” is a term related to    
 
Options    
 Varied Buffet Services    
 Fixed number of items in a menu    
 Choice of items in a menu    
 Options for guest to prepare their own menu    

Question No.  33    Marks - 10
A food service operation of a limited menu and self service is    
 
Options    
Buffet aria    
Bar    
Cafeteria    
None of these

Question No.  34    Marks - 10
A hotel employee who handles restaurant and tour reservations, travel arrangements etc is    
 
Options    
Housekeeper    
Chef De Cuisine    
Concierge    
None of these    

Question No.  35    Marks - 10
A hotel room with all guest rooms occupied is called    
 
Options    
Green House    
Full House    
Houseful    
None of these    

Question No.  36    Marks - 10
Regular published rate of a hotel or other travel service is called    
 
Options    
Room Rate    
Rack Rate    
Normal Rate    
None of these    

Question No.  37    Marks - 10
A room viewing a landscape, water body or any other service view is    
 
Options    
Lanai    
Pent House    
Cabana    
None of these

Question No.  38    Marks - 10
Food or beverages served in guest room is known as    
 
Options    
Full service    
Room service    
Service station    
None of these    

Question No.  39    Marks - 10
Pensions are found in    
 
Options    
UK and France    
Europe and USA    
India and Europe    
None of these    

Question No.  40    Marks - 10
Which is the first state in India to convert its Maharaja’s into hotel    
 
Options    
Rajasthan    
Kashmir    
Uttar Pradesh    
Madhya Pradesh