BUSSINESS ORGANIZATION AND   MANAGEMENT

 
ASSIGNMENT A
Q1) What a kind of decision is a Manager generally required taking in organization context? Explain with examples which of these correspond to ‘progmmed’ and ‘non- programmed’

Q2) Explain the relationship between organization structure and communication flow within the organization.   

Q3) The Manager of a Fast – food restaurant was overheard saying “I believe that money is the best of all possible motivators” Discuss putting forward your view point.

Q4) Write short notes on any three of the following

 Q5) Distinguish between the Line and Staff Authority.

 
 
Q6) Describe the functions of management and the type of management activity associated with each.

 
 
Q7) Define 10 roles that managers perform in organizations.

 
 
Q8) What are the different levels of planning? Give examples. 
     
     
     
     
     
     
ASSIGNMENT B
 Case Detail :

A case of busy manager You are the founding entrepreneurs of Highland Tall Company, a fast growing digital software company that specializes in home- consumer electronics. Business has been booming. In just 2 years you have hired 50 new software programmers to help develop a new range of software products. These people are young and experienced but are highly skilled and used to putting in long hours to make there idea succeed. The growth of your company has been swift that you still operate informally. As top managers, you have been absorbed in your own work that you have paid little attention to the issue of controlling your own company. You have allowed your programmers to find solutions to problems as they go along. They have also been allowed to form their own work groups. Unfortunately, there are signs that problems are arising.Employees have complained that good performance is going unrewarded and unrecognized. They have also expressed concern that you are either too busy or not willing to listen to their new ideas and act on them. A bad atmosphere seems to be developing and several talented employees have already left the company.You realize that you have done a poor job in controlling and directing your employees and that you need to develop a proper process for all functions in order to encourage the employees to stay with the company and perform well.Questions
Q1) Analyze the case and find out the different problems prevailing in the organization.
Q2) Based on the problems you have analyzed, what are the solutions to them and as a manger how would you overcomeThese problems? 
ASSIGNMENT C

Question No: 1
What is the planning horizon? 
    
 
Objective 

Progressive 

Goal oriented 

Universal
    
    
Question No: 2
In which organizational form are there dual or multiple lines of authority?
    
 
Matrix

Modular

Multidivisional

Decentralized
    
    
Question No: 3
Frederick Taylor and Frank and Lillian Gilbreth were advocates of an approach to management involving the use of scientific method, known as---
    

The contingency approach.

Scientific management.

The quantitative approach.

Management science.
    
    
Question No: 4
Authority, discipline, unity of command, and unity of direction are--
    
 
Principles of the human relations movement.

Taylor's four principles of management.

Elements of Weber's ideal bureaucratic structure.

Four of Fayol's fourteen principles of management.
    
    
Question No: 5
Organization structure primarily refers to---
    
 
how activities are coordinated and controlled

how resources are allocated

the location of departments and office space

the policy statements developed by the firm
    
    
Question No: 6
Strategic planning as a broad concept consists of--
    
 
Corporate strategy and business strategy

Strategy formulation and strategy implementation

Inputs and outputs

Environmental analysis and internal analysis
    
    
Question No: 7
Some policies are imposed by external forces, such as--
    
 
Governmental regulatory agencies

Employee demands

Management decisions

Lack of funding

    
Question No: 8
Management is purposeful and what? 
    
 
Governmental regulatory agencies

Employee demands

Management decisions

Lack of funding
    
    
Question No: 9
In general, if a policy is not thought out and established--- 
    
 
A situation requiring action will arise

Social issues will cause change in the organization

Managers will be hired from the outside

There will be significant staff turnover
    
    
Question No: 10
The problem-solving process begins with---
    
 
Clarification of the situation

Establishment of alternatives

Identification of the difficulty

Isolation of the cause
    
    
Question No: 11
The job design would be LEAST formal in a--- 
    
 
Matrix structure

Professional bureaucracy

Divisionalized structure

Machine bureaucracy
    
    
Question No: 12
Which of the following is the determinant of organization structure?
    

Technology

Centralization

Size of the work unit

Coordination of activities
    
    
Question No: 13
While guiding organization members in appropriate directions, a manager exhibits---
    
 
Consideration behavior

Authoritarian behavior

Theory y behavior

Leadership behavior
    
    
Question No: 14
Functional managers are responsible---
    
 
For a single area of activity

To the upper level of management and staff

For complex organizational sub-units

For obtaining copyrights and patents for newly developed processes and equipment
    
    
Question No: 15 
Policies are sometimes defined as a(n)--
    
 
Shortcut for thinking

Action plan

Substitute for strategy

Substitute for management authority
    
    
Question No: 16
 Which role of manager that needs to resolve major and minor crisis that may occur unexpectedly?
    
 
Negotiator

Entrepreneur

Resource allocator

Disturbance handler
    
    
Question No: 17
Scalar chain refers to---
    
 
The line of authority from top management to the lowest rank

Degree to which subordinates are involved in decision making

Every employees should receive orders from only one superior

People and materials should be in the right place at the right time
    
    
Question No: 18
Who is the person was well known for the “Hawthorne Studies”?
    
 
Elton Mayo

Max-Weber

Chester Barnard

Mary Parker Follet
    
    
Question No: 19
Which of the following is NOT a principle of management given by Taylor?
    
 
Science, not rule of the Thumb

Functional foremanship 

Functional foremanship 

Harmony not discord
    
    
Question No: 20
Which of the following is the determinant of organization structure?
    
 
Technology 

Centralization

Size of the work unit

Coordination of activities
    
    
Question No: 21
Which of the following is not an example of formal communication?
    
 
Contract 

email

Project status report

Status meeting 
    
    
Question No: 22 
The receiver filters messages based on all but the following---
    
 
Culture 

Semantics 

Language 

Distance 
    
    
Question No: 23
In communications management, to assimilate through the mind or senses is the process of-- 
    
 
Receiving 

Decoding 

Comprehending 

Understanding 
    
    
Question No: 24
Group brainstorming encourages all of the following except--- 
    
 
Team building 

Analysis of alternatives 

Convergent thinking 

Uninhibited verbalization 
    
    
Question No: 25
All of the following are communication tools EXCEPT---
    
 
Memos

Verbal circulation of a rumor 

Body language 

Inputting data into a spreadsheet 

    
Question No: 26
The communication process must have a medium to convey information between two or more parties. The three common media are __________.
    
 
Written, spoken, and signalized

Visual, audio, and tactile 

Visual, audio, and tactile 

Seeing, listening, and touching 
    
    
Question No: 27
Maslow and Herzberg are two examples of ___________ theories of motivation.
    
 
Expectancy

Content 

Process 

Equity 
    
    
Question No: 28
Equity theory of motivation focuses on--
    
 
Peoples expectation of different outcomes for a given action

Peoples perception of how fairly they have been treated in comparison with others

The motivational force involved in a person’s action at work

People’s perception of how they should perform in a given situation at work
    
    
Question No: 29
The decision-making model consists of four styles: directive, analytic, behavioural
 and_______________.
    
 
Conceptual 

Intuitive

Group interaction 

Laggard 

    
Question No: 30
__________ is a communication that flows from a higher level to one or more lower levelsin the organization. 
    
 
Horizontal communication 

Upward communication 

Downward communication 

None of given options
    
    
Question No: 31
_____ is an individual's capacity to influence decisions.
    
 
Span of control

Line authority 

Staff authority 

Power
    
    
Question No: 32
__________ is not one of the eight steps in the decision making process. 
    
 
Identifying the problem 

Analyzing alternative solutions 

Implementing the decision 

Delegating the decision making
    
    
Question No: 33
Which of the following is not a basic function of the management process? 
    
 
Controlling 

Organizing 

Working 

Leading 
    
    
Question No: 34
Which type of decision making is carried out by lower level management and deals with specific day-to-day processes?
    
 
Programmed decision making

Operational decision making

Administrative decision making 

Mid-level decision making 
    
    
Question No: 35
 _________ is the process of getting results accomplished through others
    
 
Ordering

Mandating

Delegating 

Working 
    
    
Question No: 36
What is the term used to define the number of subordinates directly controlled by a manager? 
    
 
Division management 

Departmentation 

Investment span

Span of management 
    
    
Question No: 37
Which management theorist is responsible for the motivation-hygiene theory?
    
 
Abraham Maslow

Dale Hawthorne

Peter Drucker 

Frederick Herzberg
    
    
Question No: 38
Which management concept suggests that low-importance decisions be handled by subordinates, so that managers can focus on high-importance decisions?
    
 
management by objective

management by exception 

participatory management

inclusionary management
    
    
Question No: 39
What is involved in communication process?
    
 
Idea-encoding-channel-decoding-feedback

Idea-information- channel- receiver

Information-channel-receiver

Sender-receiver-channel
    
    
Question No: 40
All of the following are the levels of communication EXCEPT---
    
 
Intrapersonal Communication

Interpersonal Communication

Mediated Communication

Frame Communication
    

41. "The decision-making model consists of four styles: directive, analytic, behavioral and_______________."
Intuitive 
Group interaction 
Laggard 
Conceptual