International Cross Culture and diversity Management

 

1. Discuss the nature of Global Culture. 

 

2. Explain globally accepted models or theories of Organisational Behaviour.

 

3. Discuss Major perspectives underlying cross-cultural dimensions. 

 

4. Explain Organizational Structure in the USA.

 

5. Discuss emerging types of organizational structures in the global economy. 

 

6. Explain about the interdependence of nations and cultures in a global business environment. 

 

7. Explain International business handling of expatriate employees. 

 

8. Discuss various roles of Expatriates.

 

Assignment B

 

1. How much succeed for building and accountability in European Asian teams

 

2. How to develop European based engineering designs.

 

Assignment C

 

Question No.  1

Which of the following is the transmission of ideas, meanings and values around the world in such a way as to extend and intensify social relations?

  

Options

 

1. Global culture 

2. National Culture 

3. Local 

4. All the above

 

Question No.  2

Which of the following is the existence of a variety of cultural groups within a Notes society?

Options

 

1. Global Culture 

 

2. Cultural Diversity 

 

3. Internationalization 

 

4. None of the above

 

Question No.  3

Cultural groups can share many different characteristics such as……………..

  

Options

 

1. Culture, religion, and ethnicity 

 

2. Language, nationality and sexual orientation 

 

3. Class, gender and age 

 

4. All the above 

 

Question No.  4

Which of the following happens when a culture separates or goes in a different direction? 

  

Options

 

1. Cultural divergence 

 

2. Cultural Diversity 

 

3. Globalization 

 

4. None of the above 

 

Question No.  5

The convergence theory holds that as national boundaries are eroded in the………………….

Options

 

1. Political arena 

 

2. Technological arena 

 

3. Business arenas 

 

4. All the above 

 

Question No.  6

Which of the following may offer advice on several areas including recruitment, relocation, international assignments, staff retention, and training programs?

  

Options

 

1. Consultants 

 

2. Agency 

 

3. Organization 

 

4. None of the above 

 

Question No.  7

Cross cultural consultants counsel on…………………

  

Options

 

1. Group mechanics 

 

2. Communication styles 

 

3. Norms, values and integration processes 

 

4. All the above 

 

Question No.  8

Which of the following in a country influences the legislation and government rules and regulations under which a foreign firm operates?

  

Options

 

1. The political environment 

 

2. Economic Environment 

 

3. Technological Environment 

 

4. None of the above 

 

Question No.  9

International human resource management is the process of………………

  

Options

 

1. Procuring 

 

2. Allocating 

 

3. Effectively utilizing human resources in a multinational corporation 

 

4. All the above

 

Question No.  10

……………….training deals with the manifestations of culture in the workplace Notes and has many applications.

  

Options

 

1. Cross-cultural awareness 

 

2. Business awareness 

 

3. Social Awareness 

 

4. None of the above 

 

Question No.  11

Which of the following is an implicit element of most language courses or features as an autonomous subject in other disciplinary fields?

  

Options

 

1. Intercultural communication 

 

2. Cross-cultural communication 

 

3. Perception 

 

4. None of the above

 

Question No.  12

Where intercultural communication features as an autonomous subject the content is theoretically grounded in a specific discipline, e.g. ………….

  

Options

 

1. Anthropology 

 

2. Linguistics 

 

3. Philosophy and sociology 

 

4. All the above 

 

Question No.  13

Which of the following is imperative for companies that have a diverse workforce and participate in the global economy?

  

Options

 

1. Intercultural communication 

 

2. Cross-cultural communication 

 

3. Perception 

 

4. None of the above 

 

Question No.  14

Which of the following is the ability to pick out something through the different senses?

  

Options

 

1. Intercultural communication 

 

2. Cross-cultural communication 

 

3. Perception 

 

4. None of the above 

 

Question No.  15

Which of the following is a graphics technique used by asset marketers that attempts to visually display the perceptions of customers or potential customers?

  

Options

 

1. Perceptual mapping 

 

2. Intercultural communication 

 

3. Cross-cultural communication 

 

4. None of the above 

 

Question No.  16

Which of the following may become a danger, but they may also create huge opportunities to develop our business?

  

Options

 

1. International competition 

 

2. Foreign clients 

 

3. Suppliers 

 

4. All the above 

 

Question No.  17

The success of international business relationships depends on...................

  

Options

 

1. Effective business negotiations 

 

2. Communication 

 

3. Skills 

 

4. All the above

 

Question No.  18

Which of the following is a strategic discussion that resolves an issue in a way that both parties find acceptable?

  

Options

 

1. Negotiation 

 

2. Conflict 

 

3. Policy 

 

4. None of the above 

 

Question No.  19

Negotiating a job offer is particularly important because all future increases in compensation will be based on the..................

  

Options

 

1. Initial offer 

 

2. End offer 

 

3. Money 

 

4. None of the above 

 

Question No.  20

Which of the following is a concept in literary studies that seek to analyze plots by finding their driving sources of business?

  

Options

 

1. Negotiation 

 

2. Conflict 

 

3. Policy 

 

4. None of the above 

 

Question No.  21

Who can make a success of a weak business plan?

  

Options

 

1. Manager 

 

2. A good leader 

 

3. Owner 

 

4. None of the above 

 

Question No.  22

Managers who continue to practice their traditional managerial skills long gained in business schools are finding themselves……………

  

Options

 

1. Ineffective in the global environment 

 

2. Effective in the global environment 

 

3. Faces business barriers 

 

4. None of the above 

 

Question No.  23

Globalization is a conceptual situation where……………..

  

Options

 

1. Political borders become increasingly irrelevant 

 

2. Economic interdependencies are heightened 

 

3. National differences due to dissimilarities in societal cultures 

 

4. All the above 

 

Question No.  24

Organizations can identify and determine their established or desired core competencies by examining their capabilities for…………

  

Options

 

1. Developing new products and services 

 

2. Allow them to serve a wide range of potential customers 

 

3. Both a and b 

 

4. None of the above 

 

Question No.  25

Who was coined the term core competency?

  

Options

 

1. C.K. Prahalad and Gary Hamel 

 

2. Philip Kotler and Kolar 

 

3. C K Prashad and R K Sharma 

 

4. None of the above

 

Question No.  26

__________ are partnerships between two or more firms which decide they can better pursue their mutual goals by combining their resources as well as their existing distinctive competitive advantages.

  

Options

 

1. Strategic alliances 

 

2. Export management companies 

 

3. Company subsidiaries 

 

4. Turnkey operations 

 

Question No.  27

All of the following are motives for forming cross-border alliances EXCEPT:

  

Options

 

1. gain access to specific markets. 

 

2. gain market share

 

3. avoid protectionist legislation. 

 

4. reduce political risk. 

 

Question No.  28

Issues of social responsibility continue to center on all of the following EXCEPT:

  

Options

 

1. military-industrial complex. 

 

2. the environment. 

 

3. consumer concerns. 

 

4. employees’ safety and welfare. 

 

Question No.  29

Some argue that MNCs already have a positive impact on LDCs by __________and __________.

  

Options

 

1. providing managerial training; bringing cultural change 

 

2. providing managerial training; investment capital 

 

3. creating jobs; linking countries 

 

4. investment capital; exploiting natural resources

 

Question No.  30

The first phase of the strategic management process starts with the company ______________.

Options

 

1. determining what its mission and overall objectives are 

 

2. doing a SWOT analysis 

 

3. conducting an environmental assessment 

 

4. completing environmental scanning 

 

Question No.  31

What is the projective cognitive similarity?

  

Options

 

1. assuming that cognitive information is more important than emotional appeals in negotiating

2. assuming that others perceive, think, and reason the way you do 

 

3. assuming that people feel they understand you 

 

4. assuming that people from different cultures negotiate in different ways 

 

Question No.  32

Which of the following is a bridge from relationship-building to the more formal stages of negotiating?

  

Options

 

1. mediating 

 

2. posturing 

 

3. conceding 

 

4. assessing 

 

Question No.  33

When a person assumes that every member of a particular subculture has the same characteristics or traits, this is known as ______________

  

Options

 

1. attribution 

 

2. stereotyping 

 

3. cultural noise 

 

4. kinesics behavior

 

Question No.  34

______________ is awareness and an honest caring about another individual’s culture.

  

Options

 

1. Cultural accommodation 

 

2. Cultural empathy 

 

3. Cultural sympathy 

 

4. Cultural transfer

 

Question No.  35

Organizations usually organize their early stages of international activity through a(n) _________ division.

  

Options

 

1. international 

 

2. centralized 

 

3. decentralized 

 

4. localized 

 

Question No.  36

A specific strategy that treats the world as one market by using a standardized approach to products and markets is called ____________.

  

Options

 

1. globalization 

 

2. transnationalization 

 

3. differentiation 

 

4. integration 

 

Question No.  37

The concept of international social responsibility is the expectation that MNCs concern themselves about ______________ effects of their decisions regarding

  

Options

 

1. philosophical 

 

2. competitive 

 

3. environmental 

 

4. social and economic

 

Question No.  38

People from what nation tend to put a lot of emphasis on protocol and expect to deal only with top executives?

  

Options

 

1. Japan 

 

2. Russia 

 

3. Europe in general 

 

4. Latin America in general 

 

Question No.  39

The negotiation process comprises ____________ stages.

  

Options

 

1. three 

 

2. four 

 

3. five 

 

4. six 

 

Question No.  40

What is the most common form of organizing foreign operations?

  

Options

 

1. global geographic 

 

2. global 

 

3. functional 

 

4. matrix 

 

11. Which of the following is an example of appreciating diversity?

1. Treating women fairly 

2. Tolerating people from different racial groups 

3. Respecting and enjoying cultural and individual differences 

4. Treating people from other ethnic groups fairly

Question 12

Which of the following is NOT an aspect of understanding cultural differences?

1. Tolerance for all workers 

2. Cultural sensitivity 

3. Respect for all workers 

4. Cultural intelligence 

Question 13

What is cultural intelligence?

1. Ability to observe and accept unfamiliar and ambiguous behaviors in others

2. Ability to interpret someone's unfamiliar and ambiguous behavior the same way that others of the person's culture would

3. Ability to speak another language 

4. Ability to research cultural differences 

Question 14

What are three sources of cultural intelligence?

1. " Cognitive, emotional, and motivational"

2. "Cognitive, emotional, and physical"

3. "Fact, action, and feeling"

4. None of the above 

Question 15

Which of the following is least consistent with U.S. values in general?

1. Emphasis on change 

2. Egalitarianism 

3. Openness and accessibility 

4. Individual competition 

Question 16

What is the purpose of diversity training?

1. Increase tolerance 

2. Increase workplace harmony 

3. Increase cultural knowledge 

4. Improve communication skills 

 

Question 17

Which of the following statements about improved cross-cultural understanding is true?

1. All of the above. 

2. It can attract new employees. 

3. It can attract customers. 

4. It can improve employee retention. 

Question 18

What is the premise that supports cross-generational training?

1. Cognitive awareness is all that's needed.

2. Older people need to learn from younger people. 

3. Young employees call in sick too often 

4. "Workers need to accept people's differences, including those that might be age-related."

Question 19

"What is the basic, driving reason that top-level management at many companies emphasizes cross-cultural understanding, including overcoming communication barriers?"

1. To avoid being sued for discrimination 

2. So employees get along better 

3. Because such activities improve profits 

4. To meet federal guidelines 

Question 20

Which of the following is NOT a strategy that will help overcome communication barriers?

1. Be sensitive to nonverbal communication differences.

2. "Politely insist that only English be spoken, even in international situations."

3. Pay attention to individual differences in appearance.

4. Use straightforward language and speak clearly.