(For July 2017 and January 2018 Sessions)
ELECTIVE COURSE IN ENGLISH (BEGE-104) English for Business Communication
Q1. Read the passage carefully and answer the questions given below
Time management has become one of the key issues of the second half of the twentieth century. Managers, grappling with work pressures and deadlines, have come to recognize that time is a precious commodity to be ‘saved’, ‘gained’, and not ‘wasted’ or ‘lost’. But if time is a commodity, how then can we best describe, measure and manage it?
To describe and manage it, imagine a line that goes back to the beginnings of creation and continues into the mists of the future. And on that line are a number of significant marks − these separate the past from the present from the future. And within each time zone − past, present and future − we can differentiate periods of time from points of time. For example, the 1980s gave us a period of rapid economic growth; Black Monday was a point of sudden financial catastrophe.
How can this brief analysis help the international manager? Firstly, there is the link between past, present and future. In other words, historical performance should be a guide to the future, and the present ought to represent last year’s forecast. So change that which normally differentiates any two periods on our continuum − can be seen as a gradual evolution rather than a dramatic revolution. Secondly, the use of a time-planning system, on which key points and periods are plotted, enables managers to organize their activities so that bottlenecks can be avoided and deadlines can be met. So stress, where the jobs to be done exceed the available time, can be reduced to an acceptable and productive level.
1a Tick the right choice:
Time management was one of the major issues
1a) in the beginning of the twentieth century
b) in the latter part of the twentieth century
c) in the twentieth century
1b Give two reasons why mangers are giving so much importance to time management?
1c Explain the difference between period of time and point of time giving your own examples.
1 d Do you think time management can reduce stress? Discuss. You may give your own views.
1e Pick out words/phrases from the passage which have the following meanings.
i coming to grips with something (Para 1)
ii latest time by which an activity must be completed. (Para 1)
iii article which can be bought and sold (Para 1)
iv make a division between two things (Para 2)
v time when the world was created (Para 2)
vi unclear period of time (Para 2)
vii terrible event. (Para 2)
viii short (Para 3)
ix slow and steady (Para 3)
x blockages (Para 4)
2 Write short notes on any two of the following:
i Some safe and unsafe topics for small talk
ii Difference between a Portfolio and a Resume
iii Features and uses of a Memo
iv Different kinds of reports
3 Write a letter of complaint against a TV company which has delivered a defective TV to your home. State what is wrong with the TV and what you expect the company to do to rectify the problem
4 You are looking for a job and your prospective employer asked you to prepare a presentation on any one of the following. You may use visual aids to support your presentation ?
- A benefactor has given a sum of money to your college. One condition of the gift is that both students and staff must be involved in deciding how the money is to be used. A further condition is that the money must be spent on permanent and tangible things. You have been asked by the Principal of the college to survey the views of staff and students and to present him/her with an information report. Write a report in about 250 words.
6 Complete the text, using a/an, the.
7 ….Complete the dialogue, using appropriate prepositions:
8 Rewrite the following sentences in reported speech: 5
9 Write questions for the answers given below. Use the question words in the brackets: