image

Solution of Assignment Synopsis & Project Dissertation Report


Note: ⇩    Fill the Name, Email and Mobile to get unlock the priclist...!!!!



Online-Typing-and-Filling

Title Name Amity Solved Assignment BBA 5th Sem for Total quality management assignment 3
University AMITY
Service Type Assignment
Course B.B.A
Semester Semester-V Course: B.B.A
Session
Short Name or Subject Code Total Quality management
Commerce line item Type Semester-V Course: B.B.A
Product Assignment of B.B.A Semester-V (AMITY)
Price

PRICE INR

Click to View Price
Download Question File
Download Answer File 262489517538.docx (Purchase the product for download...!!!)

Questions:-


Assignments A

  1. What do you understand by Total Quality Management, what are the requirements to implement TQM approach in an organization?

Ans.

  1. Explain, Philip B Crosby’s contribution in the field of Quality Management. How his ideas similar and different from ideas of Deming?

Ans. 2.

  1. With the help of a practical example, explain how you will use control charts, also explain the guidelines you will follow to analyze and interpret the results

Ans.

  1. What is Benchmarking, what are the steps you will follow to implement Benchmarking in an organization

Ans. 4.

  1. Explain the role and importance of employees in implementing TQM in an organization, what measure organization should take to deliver a certain level of satisfaction to them?

Ans.

  1. With one example each, explain the seven basic tools of quality management?

Ans.

  1. You are working as a general manager of an organization, explain the various steps you have to take for getting your organization certified for ISO 9000:2000 or ISO 9000:2008.

Ans.

  1. what do you understand by the term work system, “do you think improvement of work system will eventually lead to implementation of TQM” justify your answer

Ans.

Case Study

 

A manufacturing plant make wind mill assemblies & can produce 50 units in a month in two period of 15 days each; following is the data for number of defects arising per month.

Month

JAN

FEB

MAR

APR

MAY

JUN

JUL

AUG

SEP

OCT

NOV

DEC

Number of Defects per period

4

3

 

3

2

1

0

4

5

6

7

7

7

9

6

5

4

2

3

0

2

2

3

4

3

 

 

  1. Which control chart should be used for the above data and why?

Ans.

  1. Make the appropriate control chart on a graph paper?

 

Ans.

 

          

  1. Interpret the chart and give your recommendation. Whether the process is in control or not?

Ans.

ASSIGNMENT-C (Total 40 Questions)

 

Total Quality Management

Question No.  1          

…….are the areas that will be covered by the organization´s processes       

Options          

process areas      

product Areas       

private areas         

preset areas

Question No.  2          

TQM stands for …….

Options          

Total Quality Management       

Total Quantity Management        

Total Qualitative Management    

To question management 

Question No.  3          

"Quality is defined by the customer" is         

Options          

An unrealistic definition of quality          

A user-based definition of quality        

A manufacturing-based definition of quality       

A product-based definition of quality

 

Question No.  4          

"Poka-yoke" is the Japanese term for …..     

Options          

Card         

Foolproof 

Continuous improvement          

Fishbone diagram

Question No.  5          

______ are the charts that identify potential causes for particular quality problems.           

Options          

Control Chart       

Flow chart

Cause and Effect Diagram           

Pareto chart

 

Question No.  6          

…….is not a process tools for TQM systems

Options          

process flow analysis       

histograms

plier         

control charts

Question No.  7          

………….is about supplying customers with what they want when they want it.   

Options          

JUT         

HET         

JAT          

JIT

Question No.  8          

A fishbone diagram is also known as a ……..          

Options          

cause-and-effect diagram          

poka-yoke diagram          

Kaizen diagram    

Taguchi diagram

Question No.  9          

A maturity model can be used as a benchmark for comparison and as an aid to understanding      

Options          

TRUE      

FALSE     

depends    

can´t say

Question No.  10        

According to Deming most of the problems are related to systems and it is the responsibility of the management to improve the systems          

Options          

correct     

correct to some extent     

correct to great extent      

Taguchi

Question No.  11        

After E.deming, who is considered to have the greatest impact in quality management?    

Options          

Kauro Ishikawa    

Joseph M. Juran   

W.E. Deming      

Genichi Tagucchi

Question No.  12        

All of the following costs are likely to decrease as a result of better quality except ………

Options          

customer dissatisfaction costs      

inspection costs    

maintenance costs          

warranty and service costs

Question No.  13        

Assured quality is necessary for building customer confidence.      

Options          

correct      

correct to some extent     

correct to great extent   

incorrect

Question No.  14        

At the time of making a purchase agreement with a vendor, what is important to mention about inspection?           

Options          

the characteristics of the product that are to be inspected           

the tolerances that would be allowed   

the reputation of the vendor        

a & b both

Question No.  15        

Based on his 14 Points, Deming is a strong proponent of …..          

Options          

            inspection at the end of the production process         

            an increase in numerical quotas to boost productivity          

            looking for the cheapest supplier       

            training and knowledge

Question No.  16        

Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ……  

Options          

Taguchi Loss Function  

Pareto Chart         

ISO 9000 Quality Cost Calculator           

Process Chart

Question No.  17        

Customers are primarily concerned with  ………     

Options          

Communication, courtesy, and credibility of the sales person          

Competence, courtesy, and security  of the sales person 

Competence, responsiveness, and reliability  of the sales person           

Communication, responsiveness, and cleverness  of the sales person

Question No.  18        

Deming´s 4 step cycle for improvement is …..         

Options          

plan, do, check, act        

schedule, do, act, check   

do, act, check, monitor     

plan, control, act, sustain

Question No.  19        

DMAIC is………      

Options          

develop, multiply, analyze, improve, check        

define, muliply, analyze, improve, control          

define, measure, analyze, improve, control     

define, manufacture, analyze, improve, control

Question No.  20        

elements of quality management system are ….       

Options          

organizational structure   

responsibilities      

procedures

all the three

 

Question No.  21        

establishing measurements based on customer needs for optimizing product design is known as ……...   

Options          

Quality planning

quality improvement        

quality control      

Quality planning

Question No.  22        

……... are used in six sigma  

Options          

black belt 

green belt 

both black belt and green belt  

none of the Above

Question No.  23        

fourteen points framework for quality and productivity improvement  was suggested by…………           

Options          

Crosby     

Ishikawa   

Deming    

Juran

Question No.  24        

Identify the cost not likely to reduce as a result of better quality.     

Options          

Maintenance costs          

Inspection costs   

Scrap costs           

Warranty and service costs

Question No.  25        

In Six Sigma, a ………….is defined as any process output that does not meet customer specifications     

Options          

error          

cost           

quality      

defect       

Question No.  26        

inspection is part of the …..   

Options          

quality control      

Quality Planning  

Quality improvement     

Quality circle

Question No.  27        

Inspection, scrap, and repair are examples of ………..        

Options          

internal costs       

external costs       

costs of dissatisfaction     

societal costs

Question No.  28        

Juran´s Quality trilogy emphasizes the roles of quality planning, quality control and ………         

Options          

Quality Definition

Quality enhancement       

Quality improvement     

quality maintenance

Question No.  29        

Kaizen is a …... process, the purpose of which goes beyond simple productivity improvement.    

Options          

weekly      

daily         

monthly    

annual

Question No.  30        

Kaizen is a Japanese term meaning ……      

Options          

continuous improvement           

Just-in-time (JIT) 

a fishbone diagram           

setting standards

Question No.  31         Marks - 10

Plan-do-study-act cycle is a procedure to…..

Options          

Overall improvement       

Continuous improvement          

Permanent improvement  

Immediate improvement

Question No.  32        

Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below …………..defects per million opportunities (DPMO).

Options          

2   

2.4

3   

3.4

Question No.  33        

production issues should be addressed early 

Options          

correct      

correct to some extent     

correct to great extent   

incorrect

Question No.  34        

QFD stands for……..

Options          

Quantity for deployment 

Quality for deployment   

Quality function deployment    

Quality for decision

Question No.  35        

Quality Circles members are …….   

Options          

Paid according to their contribution to quality    

External consultants designed to provide training in the use of Quality tools    

Always machine operators           

None of the three.

Question No.  36         Marks - 10

Quality circles work best if employees are initially trained in……. 

Options          

Group dynamics 

Motivation principles       

Communications  

All of the three.

                                                     

Question No.  37        

quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ….        

Options          

a project completed in shortest possible time.     

a product or service that conforms to the required specifications.   

an award-winning product that brings public recognition to the project 

an innovative project that establishes qualification of the project team

Question No.  38        

Quality practices must be carried out…….   

Options          

at the start of the project  

throw-out the life of the project   

at the end of the project 

no need to carry out quality practices

Question No.  39        

Quality Trilogy includes        

Options          

Quality planning  

quality improvement        

quality control      

All the three

Question No.  40        

Reliability is the degree to which a unit of equipment performs its intended function under …….. for …… of time.   

Options          

specified conditions; specified period  

any condition; specified period   

specified conditions; all periods  

any condition; any period

 

 

Solve by www.solvezone.in contact no.- 8882309876


Questions:-



Only after making the payment you would be able to see the answer...!!!

Review

Average user rating

4.8 / 5

Rating breakdown

5
80% Complete (danger)
1
4
80% Complete (danger)
1
3
80% Complete (danger)
0
2
80% Complete (danger)
0
1
80% Complete (danger)
0

January 29, 2015
This was nice in buy
Assignment from solve zone is probably one of the first preference of students.

January 29, 2015
This was nice in buy
Assignment from solve zone is probably one of the first preference of students.

21-Apr, 2018
This was nice in buy
Assignment from solve zone is probably one of the first preference of students.