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Title Name Amity BBA 3 SEM Solve Assignment For Human Resource Management
University AMITY
Service Type Assignment
Course B.Com
Semester Semester-IV Course: B.Com
Short Name or Subject Code Human Resource Management
Commerce line item Type Semester-IV Course: B.Com
Product Assignment of B.Com Semester-IV (AMITY)
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Solved Assignment


  Questions :-

1 .   “A good human resource manager is no longer just a hirer and firer of men”. In the light of the statement, explain the role and function of an effective Human Resource Manager?   

2 . What is the difference between Recruitment and Selection? Give methods of recruitment in Tourism Industry.        

3 .  “Human Resource Planning is the process of determining the number and kind of human required in an organization for a specific time period in future. ”Comment

4 . What do you mean by recruitment? What are the traditional methods and new methods and techniques of recruitment?           

5 . What are the general training methods which can be used with the different categories of personnel?           

6 .  Describe the recent trends of recruitment with respect to campus recruitment and its process.       

7 .  What do you understand by HRD? What is its importance in service sector and tourism sector?   

8 . What is the need of HRM in the Tourism Industry? 

Case Detail: 

Apollo Hospital has been growing in size as it offers quality, prompt-caring services to the patients; Dr. Chandrashekar the administrator is a person with good medical knowledge but lacks knowledge and skills involved in human resource management. The hospital has large quantities of medicine, equipment, spare-parts of important machines installed in the hospital. As usual, the hospital has employed a “store keeper” with no previous experience of Hospital stores. Mr Ramakant the store keeper was working earlier in an engineering firm and had sufficient knowledge of such stores. Ramakant reports to the purchase executive whose job is to order requisite materials for the requirements of the entire Hospital, Dr. Chandrashekar has been receiving various complaints from the staff and doctors of non-availability of medicines, drugs, spares of equipment and other consumables required in the Hospital having 500 beds. Since the hospital so far did not employ a qualified Personnel Manager, the administrators are not aware of the job analysis procedures, nor do they have job description and job specification of any of the jobs being performed.

1. Write down theob description and Job specification of a storekeeper’s job.

2. Which are the staff members from whom you would collect useful information and requirements of the job?

3. What should be the behaviour of the administrator of a Hospital? Describe his Job Analysis.

Question No. 1

The basic managerial skill(s) is (are)   

  1. To supervise   
  2. To motivate    
  3. To stimulate   
  4. All of these 

Question No. 2

The human resource Manangement helps toi improve the      

  1. Production     
  2. Productivity   
  3. power 
  4. Produce 

Question No.  3

Recruitment and selection must be effective to ensure it:      

  1. Offsets high labour turnover  
  2. Delivers the highest calibre of individuals at optimum most 
  3. To have a surplus in case of sickness and absence     
  4. Encourages new blood into the organization 

Question No.  4

The actual achievements compared with the objectives of the job is

  1. Job Performance        
  2. Job evaluation
  3. Job description           
  4. None of these 

Question No.  5

The solution too many so-called ´people problems´ is often associated with improving the effectiveness of the recruitment process by:           

  1. Having a robust HR department to carry out the process     
  2. Outsourcing the HR department       
  3. Careful selection of the right people for the job        
  4. Devolving to line managers 

Question No.  6

The following is (are) concerned with developing a pool of candidates in line with the human resources plan            

  1. Development  
  2. Training          
  3. Recruitment   
  4. All of these 

Question No.  7

Performance development plan is set for the employee by his immediate boss.        

  1. Employer        
  2. Department Head      
  3. Immediate boss          
  4. None of these 

Question No.  8

Performance appraisals are designed to motivate workers by providing them with feedback, recognition, and what?  

  1. Better work facilities 
  2. Equal opportunities    
  3. Greater work autonomy         
  4. Praise 

Question No.  9

HR Planning involves four distinct phases ONE of these stages is   

  1. business scanning       
  2. Forecasting human resource records  
  3. Organisation development     
  4. planning          

Question No.  10

 Human Resource Information system           

  1. Integrates core process into streamline systems         
  2. Collaborates core process into streamline systems     
  3. Plans core process into streamline systems    
  4. All of these     

Question No.  11

Competencies are the  

  1. Knowledge    
  2. Skills  
  3. Behaviour       
  4. All of these     

Question No.  12

What do you understand “S” in the defining SMART Goals                      

  1. Solution          
  2. specific           
  3. standard         
  4. soft 

Question No.  13

Strategic Human Resource management is             

  1. proactive        
  2. reactive           
  3. both    
  4. None of these 

Question No.  14

e-HRM stands for       

  1. Electronic       
  2. Economic       
  3. Equal  
  4. None of these  

Question No.  15

Training increases the employees        

  1. market value   
  2. earning power
  3. job security     
  4. All of these 

Question No.  16

Job evaluation is based on the:          

  1. Complexity of the job to perform      
  2. Conceptual skill required by the job  
  3. Relative job worth for an organization          
  4. Physical skills required by the job       

Question No.  17

One of the most popular methods of increasing employee responsibility and control is _______.    

  1. Outsourcing   
  2. "Military model" of management       
  3. Work teams    
  4. Manpower planning 

Question No.  18

Full form of HRD is           

  1. Human Resource Development         
  2. Human Resource Department
  3. Human Resource Division     
  4. None of these 

Question No.  19

The voluntary and involuntary permanent withdrawal from an organisation is called ___________.          

  1. Turnover         
  2. Behaviour       
  3. Misbehaviour 
  4. None of these 

Question No.  20

_____________ is a performance measure of both efficiency and effectiveness.    

  1. Organisational behaviour       
  2. Organisational citizenship      
  3. Employee productivity          
  4. None of these  

Question No.  21

What are the main aims of Employee Assistance Programmes?        

  1. To alter the organizational culture.    
  2. To address team and individual performance and well-being in the workplace.      
  3. To focus the attention of employees to the power structures of an organization.     
  4. To establish effective methods of care and support for everyone in an organization.           

Question No.  22

 Which of the following is a need that motivates human behaviour as per the achievement motivation theory?            

  1. Power 
  2. Affiliation      
  3. Achievement  
  4. All of these     

Question No.  23

Which performance appraisal methods consumes a lot of time?        

  1. Essay method 
  2. Rating Scales 
  3. Critical incident         
  4. Tests And Observation 

Question No.  24

The focuses of psychological appraisals are on _____.           

  1. Future potential          
  2. Actual performance   
  3. Past performance       
  4. None of these  

Question No.  25

__________ refers to the learning opportunities designed to help employees grow.

  1. Training          
  2. Development  
  3. Education       
  4. All of these     

Question No.  26

How does training and development offer competitive advantage to an organisation?       

  1. Removing performance decencies     
  2. Individuals have the aptitude and motivation to learn          
  3. Deficiency is caused by a lack of ability       
  4. None of these  

Question No.  27

 Which of the following is a benefit of employee training?  

  1. Improves morale        
  2. Helps people identify with organisational goals        
  3. Provides a good climate for learning, growth and co - ordination    
  4. None of these 

Question No.  28

Which of the following is a method used in group or organisational training needs assessment?     

  1. Consideration of current and projected changes       
  2. Rating scales  
  3. Interviews      
  4. Questionnaires 

Question No.  29

_________ seeks to examine the goals of the organisation and the trends that are likely to affect these goals.           

  1. Organisational Support          
  2. Organisational analysis          
  3. Person analysis           
  4. Key skill abilities analysis 

Question No.  30

Which of these is an off - the - job training method?

  1. Television       
  2. Job rotation    
  3. Orientation training    
  4. Coaching 

Question No.  31

Which of these is the benefit of needs assessment?   

  1. Assessment makes training department more accountable    
  2. Higher training costs  
  3. Loss of business         
  4. Increased overtime working   

Question No.  32

Which of these is a hindrance to effective training? 

  1. Career planning workshop     
  2. Aggregate spending on training is inadequate           
  3. Mentoring      
  4. Career counselling 

Question No.  33

The ____________ refers incentives to variable pay. 

  1. National Tribunal       
  2. International Labour office    
  3. Labour Court 
  4. None of the above 

Question No.  34

Which of the below given options is a pre - requisite for an effective incentive system?    

  1. Increased need for planning  
  2. Co-operation of workers        
  3. Management´s commitment to the cost and time necessary to administer incentive scheme
  4. All of the these 

Question No.  35

Which of the forecasting technique is the fastest?    

  1. Work study technique
  2. Flow models  
  3. Ratio trend analysis   
  4. HR demand Forecast 

Question No.  36

What techniques are used while analysing the internal supply?         

  1. Inflows and outflows
  2. Turnover rate  
  3. Conditions of work and absenteeism
  4. All of the these 

Question No.  37

Which of the following is a barrier while doing human resource planning?  

  1. HR information often is incompatible with the information used in strategy formulation   
  2. Implementing human resource information system   
  3. Managing inventories 
  4. Supply forecast 

Question No.  38

What are the pre- requisites for successful human resource planning?          

  1. Backing of top management  
  2. Personal records must be complete    
  3. Techniques of planning should be the best    
  4. All of these 

Question No.  39

When appraisals are made by superiors, peers, subordinates and clients then it is called ____.        

  1. 360 degree feedback  
  2. 180 degree feedback  
  3. Self - appraisal
  4. All  of these 

Question No.  40

Which of these is one of the seven criteria for assessing performance?        

  1. Community service    
  2. Interpersonal contact 
  3. Need for supervision  
  4. All  of these

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